The Customer Service Perspective Essay Example | Topics and Well Written Essays - 750 words

The Customer Service Perspective - Essay Example THE MOST VIABLE OPTION As the world transforms into the worldwide town softening all the way of life and obscuring all the limits with the utilization of innovation, serious scene is a lot harder than any time in recent memory. Data is effectively open to the clients, accessibility of substitutes has given more capacity to the clients and the main decision left to the providers is to; â€Å"delight their customers†. Therefore the standard of the game isn't just to meet the necessities of the client yet to above and beyond in making an incentive for the client. Here, Niven prompts that; â€Å"companies need to offer every one of the three †development, exceptional client care and impeccable execution †on account of today’s hyper-serious condition. At exactly that point can organizations meet client desires and prevail at execution the board that converts into administration in the commercial center and client minds.† (Niven, 2004) Customers make the most significant connection in the chain of progress. Organizations need to deliberately distinguish their likely clients, sectioning the correct market and focusing on the potential clients fill in as upper hands to an organization. Development, client care and execution alongside quality contributions are required to keep up the client base. Since now there are such a significant number of substitutes for an item that organizations need to take a jump in fulfilling them by giving the best client care administrations. Bollen accepts that client gripe is an open door for the organization to win his trust, dedication and long haul responsibility. Just if the organization measure it right and makes the client feels that he is being esteemed a suffering relationship can occur. (Bollen, 2008) Bollen has related the decision of a client to his enthusiastic connection so as to cause organizations to understand that regardless... No other point of view is given more significance than the client viewpoint in light of the fact that regardless of how great your item is in the event that you can't make an interpretation of its need to your client one can’t win the ideal outcomes. After completely perusing different articles from the web and instances of organizations utilizing offset score card with uncommon critical to clients point of view, I felt a ton of tilt towards advancement and offer of the item so as to fulfill the client. What more I might want to include is the â€Å"human factor†. Organizations ought to redirect their consideration towards client care; representatives ought to be given a great deal of significant. In any case, since it is a web economy and a great deal of exchanges happen practically all the angles that are utilized to convey or experience with the clients ought to be painstakingly taken care of. Sites and client gateways ought to be easy to use and fuse all the respons es to the client. Solid accentuation ought to be put on the correspondence procedure of the business. The highlights and advantages of an item ought to be meant the clients according to their requirements and needs. Utilization of languages and words clients don’t know can be inconvenience shooting.

Russian Gulag free essay sample

The Gulags were called numerous things by the Soviet government, yet when come down, they were basically three things: Prison camps, work camps, and killing camps. Most detainees were sent to a work camp when their sentences were given, however under specific conditions, for example, a sickness that disabled a laborer, business related mishaps that cost appendages and organ work, or even terrible conduct at work, convicts could be sent to jail camps or annihilation camps. The Gulags were made to utilize convict work to animate the Soviet economy and impart restorative conduct in those convicts. The economy of the Soviet Union significantly improved and the fast industrialization and collectivization of the urban areas and field drove the Soviets into the cutting edge world. The Soviets were more slow than the majority of the world in regard to industrialization because of World War I and the next October Revolution. Nonetheless, with the cash picked up from the excess of materials reaped by Gulag detainees, the Soviets had the option to drive the Union into a time of quick monetary development. The Gulag prisoners mined coal, gold, and different minerals, cultivated, chop down trees for stumble, etc. On paper, the Gulag was an extraordinary thought. As a general rule, regardless of its efficient adequacy, it was the cruelest thing an individual could have done to another person. People have a characteristic want for cash, particularly the individuals who have power. Gulag faculty took care of convicts next to no to get a good deal on food and constrained them to work extended periods to get more cash-flow. Scores of detainees kicked the bucket every day because of starvation and fatigue alone. There were numerous Gulag camps, with in excess of 2,000 settlements diverging from the 476 found camps. There are likely a lot more that lie unfamiliar and covered in the snow of the Siberian tundra today. The all out number of detainees that were in the Gulags is intensely questioned, however the most dependable number would be around twenty million. Gulag records are deficient, be that as it may, so this gauge might be bogus. A large portion of these detainees passed on repulsive passings. Albeit a large portion of the convicts had carried out genuine wrongdoings, dreadfully many were sentenced for counter-progressive exercises, which in today’s society would for the most part be acknowledged as a type of free discourse, barring those that utilized vicious techniques to dissent. As indicated by Gulag records, every one of them were lawbreakers. In any case, it is commonly acknowledged that most Mensheviks were detained due to â€Å"Counter-progressive activities,† and are not included in the criminal check. Those accused of this wrongdoing along these lines have their very own area. Around 33% of all detainees were Mensheviks and detained to be hushed. The other 66% were sentenced for genuine violations. Nonetheless, in light of the fact that the legislature was so degenerate, misrepresentation of proof spun out of control. In light of this, a sizeable number of these convicts may have been guiltless. The loss of life of the convicts was faltering. The start of Gulag life began at home. In the event that an individual was associated with criminal operations, the nearby specialists were reached. Before long, an examiner was sent to the suspect’s house to search for any implicating proof, normally in a book or leaflet. The investigator’s work was to take this individual to the Gulag, under particular of NKVD Order No. 00447. The reason for the Order was to get the suspect before a military council to be isolated into one of two classifications. Class One convicts were condemned to be shot, while Category Two convicts were to be condemned to hard work in the Gulags. Likewise, in the outlook of the day, on the off chance that somebody was associated with against Bolshevik exercises, they were consequently blameworthy. The specialist would search for anything he could see that might make the individual as blameworthy by any means. Some of the time the agent would take up an arbitrary bit of writing, state it was terrible, and have the suspect dispatched off, regardless of whether the â€Å"incriminating† proof was something as generous as the children’s story Goodnight Moon. The examiner would not be the one to mention to the presume what he was even blamed for; he would simply take the â€Å"evidence† and individuals would before long capture the suspect and hurl him in a steers vehicle to Siberia, which was confined with a mass of different convicts. At the point when the detainees arrived at the Gulag, an authority there would take everyone’s assets and hurl the convicts into squeezed cells. The cross examination could begin whenever. For some the cross examinations were that day, and for others it never came and their lives were lived out in the grimy cells. When and if the investigative specialist got an admission out of somebody, a jail sentence was perused out and the convict was sent off to the real Gulag. Cross examination was potentially the most alarming piece of the early Gulag jail term. The cross examiner could be anybody with a character, yet the individual in question consistently had a horde of torment techniques to remove bogus or genuine admissions from a suspect. From the outset the investigative specialist was typically quite persistent and serenely mentioned to their casualty what they were being blamed for. On the off chance that the suspect denied their charges, the questioner would disclose to them something like, â€Å"It doesn’t truly matter. My main responsibility is to get an admission from you, and I’m going to do it. In the event that you admit, you can spare yourself a great deal of torment, and you can spare the two of us a lot of time. † This was one of only a handful scarcely any things in the Gulag that was totally obvious. On the off chance that the allegation was still denied, the cross examiner could do anything to the detainee. They could do anything as little as utilizing foul language to something as savage as putting the detainee in an enclosure with kissing bugs that had been left to multiply for quite a long time. In any case, the admission would be made, and the convict was taken off to the Gulag to work. Work in the Gulag was exhausting. The detainees had to work each hour of the day with little food and rest. They would be compelled to lay train tracks, work in the mines, or fell trees in the thick day off. By playing out these assignments, the detainees risked sickness, sticking to death, or on account of ranger service, being squashed by a falling tree. There were ways for detainees to get off of work, notwithstanding. A well known practice in the Gulag was to submit Samorub. Samorub makes an interpretation of from Russian to â€Å"Self-dispensed injury. † Usually, a detainee submitting Samorub would accomplish something that would impede their development and stop their capacity to work. Most ‘dropped’ a hatchet on their foot so they couldn't walk or ‘accidentally’ put a nail through their hands. Some were gotten and promptly executed, however others pulled off it. An increasingly genuine wellbeing worry that could get them leave from work was a genuine sickness, for example, typhoid, pneumonia, or extreme frostbite. There was next to no medication accessible in the Gulags, so most convicts who got sick kicked the bucket before long. Some of the time, following a couple of long periods of good conduct and finishing their outstanding task at hand, the detainees could be elevated to a position known as the â€Å"Trusty. † Trusties didn't accomplish work in the backwoods or mines, rather, they had simpler occupations, such as doctoring or conveying kindling. A few Trustees were given a pass which permitted them to stroll through the Gulag unaccompanied by a watchman. Gulags were frequently not isolated by sexual orientation, so there were consistently youngsters being conceived. At the point when a kid was conceived in a Gulag, it was a programmed capital punishment; the kid would not keep going for a year. The mother and kid were taken to the Mothers’ Camp, where they were isolated in just a couple of months. The mother accomplished work while the kids were either prepared to work, or they were just stuck in a badly run day-care focus. Wake-up time for kids fluctuated all around, however it was in every case early. They were constrained from their beds with kicks and pushes, and not long after came shower time. Youngsters were drenched with ice-water for their shower and afterward coercively fed a hot slop. From the start, they cried, yet they before long figured out how to be quiet. On the off chance that they cried, the medical caretakers would beat them into quiet. The main ones treated with any similarity to mind were simply the offspring of the medical caretakers, and even they would frequently bite the dust at a youthful age. Discipline in the Gulag was frequently remorseless and uncommon. Notwithstanding the perverted cross examination strategies, detainees were regularly liable to being stuck in the cooler, stuck exposed to a tree during mosquito season, having their effectively pitiful bread proportion diminished, or they were completely shot. Once in a while the watchmen would organize something many refer to as the Hunt. The Hunt happened for reasons unknown other than the cruel watchmen needed to fire their weapons around and not get discharged. It regularly occurred in an open field or the forested areas. On the off chance that a detainee crossed the fringe in any capacity whatsoever, they would be delegated Runners, and accordingly open to be shot. This title stood in the event that it was an error, or regardless of whether a gatekeeper instructed them to. After the initial step over the line, the detainee would be shot. The gatekeeper who shot the Runner would get an advancement, home leave, a compensation reward, or a decoration. The cooler was another type of discipline. It was a lobby of jail cells that shifted in size. Some were for isolation, some for two, three, five, twenty, and even thirty or forty individuals in a solitary cell. The bunks were short and uncovered, with not so much as a sleeping cushion on them. The beds were little to such an extent that the normal detainee could lay level on them and afterward twist his knees with the goal that his feet straight contacted the floor. The detainees would remain there until their sentences in the cooler were served. The source of the Gulag was carved in Soviet governmental issues. On June 27, 1929, the Political Bureau of the Central Committee, additionally alluded to as the Politburo, supplanted the jail framework with a system of self-supporting camps and states that would have almost no contact wi

Sid Puram Polymer Microspheres

Sid Puram Polymer Microspheres For the past four years, Sid Puram has had a UROP in the renowned chemical engineering lab of Dr. Robert Langer, developing polymer microspheres that can potentially be used to develop a cancer vaccine. Genetic vaccines work by inducing an immune response to a protein that is produced by inserting beneficial DNA into the nucleus of a cell. The tough part is getting the DNA into the nucleus, which Sid achieved by encapsulating the DNA in a microsphere. These microspheres are about 1-10 µm, about a hundred times smaller than the period at the end of this sentence, and are made out of two types of biodegradable polymers. Inside of the spheres are pockets of DNA. If you imagined the sphere as a beach ball, the pockets of DNA would be about the size of a ping pong ball and the air in the beach ball would be replaced with polymer. Once the microspheres are incorporated into the cell, the sphere degrades, releases the DNA, and then the DNA finally gets into the nucleus where it can be expressed. Sid says that one of the most exciting parts of his research was when he spent around three months trying to replicate the experimental results of his mentor, Steve Little, to no avail. That is, until one day when he changed a small bit of the procedure and the experiment finally worked. During those three months, he had a lot of self doubt and began reconsidering a career as a biologist, but thankfully his patience and determination paid off. Sid says that the UROP is great chance to gain lab experience and he encourages students interested in UROPs to be persistent and to apply to positions even if you think of yourself as underqualified. He reflects that he applied to the Langer Lab knowing that he was not as experienced as other applicants, but he received the position because of his enthusiasm and commitment. While he was lucky to receive a UROP after his first interview, he acknowledges that usually it is not that easy and you must really commit yourself to the process. At MIT, Sid is completing a double major in Biology and Brain and Cognitive Science with minors in Political Science and Chemistry. Sid plans on entering an MD/PhD program next year so that he can have a career that combines his passions of research and clinical work.

The Role Of Lindsey Smith On Alcohol Dependence And The...

Case Study Lindsey Smith, (32 years old) is divorced mother who is being treated for alcohol dependence and the abuse of prescription drugs. Lindsey is employed as a veterinary assistant at the VCA animal hospital in Apple Valley, Minnesota. She lives with her daughter, Emma (9 years old) in an apartment located near her job at the veterinary clinic in Apple Valley. Lindsey has managed to support herself and her daughter without financial support from Christine s father. Lindsey was briefly married to Emma’s father Benjamin (37 years old) when she was 19, but left him after he became physically and sexually abusive toward her. He also was an alcoholic. She does not have any contact with him because of his violent tendencies. She also does not talk to him in fear that he will try to get full custody of Emma if he finds out she is no longer sober. Her mother Karen (55 years old), is a strong support for Lindsey and Emma and been there for Lindsey through everything. She maintains contact with her two cousins on her mom’s side. Tiffany (30 years old) and Brooke (34 years old) but has not seen them since she started drinking again. Lindsey is the youngest of three children Jim (33 years old) Sandy (35 years old) and Kelsey (36 years old). She has no contact with her siblings due to her chemical use. Lindsey reports growing up in a middle class family and states that her childhood was okay despite her father s alcoholism. Social learning theory could play a big role inShow MoreRelatedMarketing Mistakes and Successes175322 Words   |  702 PagesCincinnati; Y.H. Furuhashi, Notre Dame; W. Jack Duncan, University of AlabamaBirmingham; Mike Farley, Del Mar College; Joseph W. Leonard, Miami University (OH); Abbas Nadim, University of New Haven; William O’Donnell, University of Phoenix; Howard Smith, University of New Mexico; James Wolter, University of Michigan, Flint; Vernon R. Stauble, California State Polytechnic University; Donna Giertz, Parkland College; Don Hantula, St. Joseph’s University; Milton Alexander, Auburn University; James

The Trail Of Tears By Andrew Jackson Essay - 1443 Words

Throughout America’s History Native Americans have had their land taken away from them. This started with the Europeans landing in America with Native Americans, claiming they conquered the Americas. This was all allowed by the doctrine of discovery, that allowed European Christians to claim land if documented first (Meyers). Columbus and his crew took the claim of discovering the Americas, also labeling the Natives as Indians because he believed he landed in India. Europeans brought of countless diseases such as bubonic plague, chicken pox, pneumonic plague, cholera, diphtheria, influenza, measles, scarlet fever, smallpox, typhus, tuberculosis, and whooping cough (Ojibwa).This caused countless Natives to die because they had no immunity to these diseases. Next one of the first treaties were broken which cause the Native Americans to endure a great journey and travel countless miles to their new land known as The Trail of Tears. The Trail of Tears was a part of Andrew Jackso n s Indian Removal policy, which made 15,000 Cherokees up and leave their land because whites wanted their land(Historical Documents: The Trail of Tears). During this journey, 4,000 out of the 15,000 Cherokee’s died because of lack of food, exhaustion,and diseases(Historical Documents:The Trail of Tears). The continuing mistreatment of Natives has not ended, it is still going on today. Native Americans have been oppressed by numerous entities including the government, businesses, and white settlersShow MoreRelatedThe Trail Of Tears By Andrew Jackson877 Words   |  4 PagesThe Trail of Tears was a testament to the cruelty and disrespect we showed toward the Native Americans. This paper will show how the United States used its legislative power and brute force to remove the Indian tribes. From the election of Andrew Jackson, and the implementation of the Indian Removal Act. The Creeks, Choctaw, Chickasaw, and Seminole and their actions against the removal process. Finally, how the Cherokee used the legal process to fight evacuation of their nation. Andrew Jackson wasRead MoreAndrew Jackson s The Trail Of Tears1224 Words   |  5 Pagescold hearted killer ANDREW JACKSON! Who is this man Andrew Jackson? Well you may have heard of him from his infamous role in the trail of tears. What is the trail of tears you may ask? Well it was a horrible period in time when Indian tribes were forced from their homeland but I do not want to go into that right now because I am not writing a paper on the Trail of tears, I am writing about the man Andrew Jackson! So lets do this thing. Lets begin at the beginning; Andrew Jackson was born on the fifteenthRead MoreAnalysis Of Andrew Jackson s The Trail Of Tears 847 Words   |  4 PagesStruggling through life’s difficulties, Andrew Jackson was an extraordinary leader that was able to overcome his struggles and inspire many people. Many historians and laymen look down upon President Jackson for his role in the Trail of Tears, yet many overlook the incredible leadership skills he had. The fi rst leadership skill he was the ability to maintain order of his men. The next important leadership skill he had was. There are several examples of Andrew Jackson keeping order of his men. One of theRead MoreAmerican History: Native Americans 829 Words   |  3 Pagesgovernment mistreated the Natives by lying to them and treating them as foreigners. After years of fighting for freedom the Natives did not achieve their goal for freedom. The Trail of Tears, being the most tragic event in American history, was due to the Removal Act in the 1830s, the misguidance of President Andrew Jackson, the discovery of gold, and the false promises made to the Native Americans. In the beginning of the 1830s, about 150,000 Native Americans lived on the lands of Georgia, FloridaRead MoreAndrew Jackson : The Age Of Jackson1376 Words   |  6 Pagesknown as â€Å"The Age of Jackson†, America was a country on its way to the West. America’s revolutionary generation was quickly fading, making room for a new balance of political power. As the class systems were breaking down, the â€Å"common man† was better able to cast his vote for the new President. Jackson was glorified by his impressive war accomplishments and humble background of the frontier. This made him the main target for presidency in election 1824. Once coming to power, Jackson no longer portrayedRead MoreThe Causes Of The Indian Removal Act?779 Words   |  4 PagesPresident Andrew Jackson urged the Congress to pass the Indian Removal Act of 1830. The Indian Removal Act was also known as The Trail of Tears. This act gave the government the power to force Native Americans to r elocate from their homes and properties to west of the Mississippi River. The government desired their land. â€Å"Georgia tried to reclaim this land in 1830, but the Cherokee protested and took the case to the U.S. Supreme Court. The Court decided in favor of the Cherokee, however, the PresidentRead More Trail of Tears Essay1511 Words   |  7 PagesTrail of Tears Within United States History, there has been some horrible discrimination upon certain races of people. At the trail of tears native Americans were persecuted against heavily. Until 1828 the federal government had Cherokee rights to their land and in that same year Andrew Jackson was elected president and this all ended. On September 15, 1830, at Little Dancing Rabbit Creek, the Chiefs of tribes and representatives of the United States met to discuss a bill recently passed by theRead MoreTrail of Tears: the Removal of the Cherokee Nation1747 Words   |  7 Pagesthis forced the Cherokees out of their land and into another region. The government, specifically Andrew Jackson, wanted the land because it was land that he â€Å"needed†. He needed this land because he felt it would increase the white population and give him more wealth and power. He enforced a removal of the Cherokee nation and all natives in the south. This removal would later be known as â€Å"The Trail of Tears .† The Cherokee were a civilized tribe of natives, more civilized than most native tribes. TheyRead MoreUnit 9 Ids. The â€Å"Corrupt Bargain† Of 1824 – Henry Clay,1501 Words   |  7 PagesHenry Clay, speaker of the house opposed Andrew Jackson and supported John Quincy Adams. When it was time to vote, John Quincy Adams got the majority even though Jackson had the popular vote. Jackson believed Adams and Clay struck a deal that Adams would win in return for Clay becoming Secretary of State. Henry Clay – Speaker of the house accused of making the â€Å"corrupt bargain† therefore becoming an enemy of Jackson and Jacksonian democrats. Clay and Jackson opposed each other on many things includingRead MoreAndrew Jackson s Impact On The American History1142 Words   |  5 Pages Andrew Jackson made tremendous contributions to the American history. Following the conquest of Florida, Andrew Jackson went on with a number of things that were revolutionary in the history of America. Jackson having led the military campaigns against the Seminole Indians, he was vital in liberating Florida in 1821 after defeating the Spanish troops in Pensacola. He eventually was appointed governer over the state of Florida became the first governor over the state of Florida to take charge of

Cultural and Linguistic Diversity Issues in Education Essay

Teaching is a very rewarding career if you learn and understand how to work with the diversity of the classrooms we teach in. As teachers, we need to be more vigilant of where are students come from. Before we can teach we need to know who we are teaching and what background, knowledge, and customs they bring with them to the classroom. We must also be aware of the factors that are relevant to the academic achievement of the students we currently teach. There are many of these factors, but I want to focus on two; teacher quality and low teacher expectations. According to Bennett and colleagues, â€Å"There is extensive evidence suggesting that students from culturally and linguistically diverse backgrounds experience poorer education†¦show more content†¦These are two factors I am currently trying to work on and improve as I continue with my first year of teaching. Teachers have seen that there is an increase of diversity in their classrooms. As teachers, we need to learn how to work with the different ethnicity and backgrounds we interact with every day. Many of these students are underrepresented in certain areas of education, while other students are overrepresented in certain areas as well. The two racial/ethnic groups I want to focus on are Hispanic or Latino students and Asian/Pacific Islanders. From experience, working in different districts where there has been an increase of Latino students in the classrooms as well as my own experience in my education I can see where Latino students can be overrepresented as well as underrepresented. I want to focus on what I experienced, which also reminded me as I read the chapter on cultural and linguistic diversity by Nicole Patton Terry and Miles Anthony Irving. From my experience, and experience of students I worked with, when parents fill out registration forms for school in elementary and are asked what language they speak at home. Parents who pick other languages other than English, their students are automatically placed in ESL or ELL program at their school. Some schools handle this differently. There are school who will pull the students often from the classroom, which was my case growing up. AtShow MoreRelatedFostering English Mastery within a Linguistically Diverse Cultural Landscape1425 Words   |  6 PagesLinguistic diversity has become a divisive issue in the American political landscape. As Wolfram points out, the politics of linguistics necessitates a knowledgeable response rooted in research and pedagogical practice. When addressing the needs of a linguistically diverse population, it becomes crucial to examine the ways that education is failing to help students acquire language mastery and also failing to train teachers properly in English language instruction. A prevailing research questionRead More Bilingual Ed Essays1070 Words   |  5 PagesBilingual Ed BILINGUAL EDUCATION IS BENEFICIAL TO STUDENTS ABILITIES TO ASSIMILATE IN THE MAINSTREAM CULTURE English only--sink or swim? Yeah right! Instead of English Only Advocates worrying about bilingual education cost in our school system, why not take advantage of the skills our ethnic minorities possess to move our economy forward? They are obviously not thinking clearly, because the benefit of bilinguals, significantly outweigh the bad. To deny our youth the opportunity for upwardRead MoreEssay on Cultural Diversity Today?s Teacher1573 Words   |  7 Pages Cultural Diversity amp; Today’s Teacher Education in America has evolved through out its history and has become a major necessity to excel in the work force, just imagine 100 years ago graduating high school in many areas was rare, twenty-five years ago a high school diploma was a must to find a good job and now college and mostly likely grad school is expected by many young adults in order to ensure financial security in life. So if education is evolving then the instructors which provide theRead MoreCultural Influences On The Health Care Delivery System1482 Words   |  6 Pagesvarious cultural groups (Riegelman, Kirkwood, 2015). These diversities influence patient interactions in the health care delivery system. Consequently, cultural influences have led to various disparities in healthcare. A culturally competent healthcare organization is one that recognizes the influences of culture and the subsequent disparities created. These organizations have focused efforts which tailor their delivery of care in order to meet the cultural, social, and linguistic needs ofRead MoreElls Essay1376 Words   |  6 Pagesmisunderstandings have the basis of teacher’s lack of cultural responsive instructions and awareness of teachers training programs for ELLs (Shim, 2014; Toppel, 2015; Ellis et al., 2017, Brisk, 2008). The reason I bring this sentence into the analysis is actually to illustrate my advocacy for culturally responsive instructions to help ELLs feel accommodated. According to Toppel, cultural responsive instructions are defined as â€Å"using cultural knowledge, prior experiences, frames of reference, andRead MorePart 1. 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By definition cultural competence in health care describes the ability of systems to provide care to patients with diverse values, beliefs and behaviors, including tailoring delivery to meet patients’ social, cultural, and linguistic needs (Betancourt

My Korean Heritage Essay Example For Students

My Korean Heritage Essay Hello! My name is Hyunji. I was born in Korea, but our family is currently living in the United States. Even though I have been here for almost my entire life, I still have been carrying on my Korean traditions. My parents have taught me Korean culture and traditions, because our original nationally is South Korean. I had attended a Korean Dual language program at Third Street Elementary for four years and my parents have made me speak Korean at home, since I was very young. I have learned many things about my language, culture, and traditions that I will pass on to the younger generation, and I hope that you will also learn about my family past and my backgrounds. My father’s family’s last name is Song. Our original hometown is Yeosan in South Korea. My great, great grandfather ran an aquaculture industry in Yongin. He was a member of the city council. My grandfather’s family moved to Suwon in 1945. He has four brothers and four sisters. When the Korean conflict started, the eldest brother joined the army, and he passed away in the battlefield. My grandfather graduated from the college of Agriculture, and ran a fertilizer industry. Later on, he got married to my grandmother and had three children, two boys and one girl. One of the boys was my dad who was the oldest. My dad’s name is Suyoung, he was born and grew up in Suwon, but he graduated from Yonsei University in Seoul, South Korea. His major is economics, but during his stay at university my dad met my mom. And they got married. Presently, my grandfather has moved to the countryside and manages an organic farm and also makes different types of tea. My mother’s family’s last name is Seo. Her family’s name is from Dalsung, South Korea. My mother’s great grandfather moved to Seoul, Korea, and her family has lived there since then. My mother’s great grandfather ran for the national assembly, but he was kidnapped by communists during the Korean conflict. Also, my mother’s family was very good at sports and art. My great, great grandfather, Sangchun Seo, was a pioneer in weight lifting, he majored physical education at the Tokyo University. After graduating, he taught physical education at Hwuimoon High School. He was the first president of the weightlifting union, and he established the gymnastic association, the Korean wrestling association, and the tennis association. He created a newspaper called the Hyundai Daily, and he wrote the books Weightlifting and How to Improve Your Strength. My great grandfather was the first person who did gymnastics in Korea and his brother was a boxing athlete. He took part in the Olympic games three times, although he couldn’t reach his goal of 1st place, he won 5th place at the Olympics. Later on, my grandfather founded a hotel, The Ambassador, with his cousin in Seoul. He retired as a vice president at the hotel, and he passed away in 1998. My grandfather on my mom’s side was born in Seoul. He studied electricity at Yonsei University, He worked as a engineer and met my grandmother, later on. They had three children two girls and one boy. The oldest girl was my mom. My mom, Seiyoung, was born in Seoul, South Korea. When my mom was very little my great aunt gave my mom’s family a opportunity to move to California, but her family didn’t move because they were so attached to Korea. Later, she majored in Business Administration at a Catholic University. Then she met my father, got married, and had three children. When I was born, my father was an analyst at the stock company in Korea. But, he wanted to study more, so our family moved to Ann Arbor, Michigan. He had to study hard and work for his family, because he was still a graduate student. I have lots of memories from Michigan, every winter it snowed, snowed, and snowed some more. I also had two ducks and a squirrel who visited my house everyday asking for cheerios. Sometimes my family talks about the times when we were living there. Later, my little brother, Eddie was born. Shakespeares character Juliet EssayThere are many silly superstitions but these superstitions usually help stop children from doing inappropriate or childish behaviors. In Korea, there are many holidays that are different from America. One holiday is called Children’s Day on May 5th. On that day the parents cook delicious food for the kids, go on a picnic, or have a party with the family. There are lots of presents from the parents. In my opinion, it’s a bummer that we don’t have this holiday in America Three days after Children’s Day there is a holiday called Parent’s Day, in Korea they don’t do Mother’s Day and Father’s Day separately. On Parent’s day the children buys or makes carnations and pin it on their parent’s shirt. The carnations represent gratitude to their parents for the whole year. Also, Korean thanksgiving is on the 15th day of the eighth lunar month. It is known as Chuseok and we wear colorful silk traditional clothes known as hanbok, and eat rice cakes, traditional food, and seasonal fruits. At this time, families get together and feast. Also, the families set up a table filled with food for the ancestors that passed away long time ago as a sign of respect. Later, they eat the food. Aside from all these holidays, in Korea the traditional wedding ceremonies they hold are very different compared to the weddings they have in America. In Korea, the betrothal gift would be delivered by the groom’s closest friends. The gift is called a hahm and they group would call out hahm for sale in front of the girl’s house and would be delivered to her. Later on, they would have a engagement party with entertainment and a formal introduction of the family members. Before the wedding, the groom gives a goose to the bride’s mother. Long time ago, they used a real goose, but nowadays they use a pair of beautiful wooden carved geese. They give geese because they mate for life, so it symbolizes that the groom will take care of the bride for his life. Later, they drink wine to seal their vows. Then, during the reception the parents throw dates and chestnuts symbolizing children into the bride’s dress who tries to catch them. Usually the number of dates she catches means the number of children she will have, then the parents give a white envelope holding money to the bride. Later, they have a banquet with noodles. Noodles mean a wish for a long happy life, and this ends the wedding. These days, the Koreans don’t usually do traditional weddings, they usually do an Americanized wedding with the white wedding dress, but some people still carry on the tradition and do it. There are specific traditional roles in a Korean family. The mother usually tells the daughter what women have to do in a traditional Korean home and teaches children about the importance of education. Koreans main logic is that they need to study to succeed. Therefore, they don’t hesitate to spend time and support their children’s education. In the house, there are manners that all Koreans follow. Whenever they see a elder or someone who is older, we a expected to bow and be respectful, if this rule is not followed it is usually a shame to our family. Also, at the table, we have to wait until the eldest starts to eat, and we also have to wait until the eldest finishes the meal before the children leave the table. We can’t make noises and move around in the middle of eating. This may seem strict but it is usually a sign of respect and how well the child is disciplined in the family.